Privacy Policy

1. Introduction

RMK Concreting (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

By using our website or services, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We may collect and store the following types of personal information:

• Contact Information – Name, phone number, email address, and residential or business address when you submit an enquiry.
• Project Details – Information related to the services you require, such as location, project specifications, and preferences.
• Website Usage Data – Non-personal information such as IP address, browser type, device information, and pages visited to help improve our website.

3. How We Use Your Information

We collect and use your personal information to:

• Respond to enquiries and provide quotes for our services.
• Deliver and manage concrete resurfacing, repairs, sealing, and other services.
• Improve our website and customer experience.
• Send updates, promotions, or service-related communications (you can opt out at any time).
• Comply with legal obligations or resolve disputes.

4. How We Protect Your Information

We take reasonable steps to secure your personal information from unauthorised access, misuse, or disclosure. While we use industry-standard security measures, no method of transmission over the internet is 100% secure.

5. Sharing of Information

We do not sell or trade your personal information. However, we may share your details with:

• Third-party service providers who assist in delivering our services (e.g., subcontractors, IT providers).
• Authorities if required by law or to protect our legal rights.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and gather analytics. You can manage cookie preferences through your browser settings.

7. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your data.
• Opt out of marketing communications.

To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

RMK Concreting
Sydney, Australia
📧 info@rmkconcreteresurfacing.com.au

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.